Ballad Health

4.5
723 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Take control of your health with the Ballad Health app. With the Ballad Health mobile app, you can quickly access your health records through MyChart anywhere there's internet – 24/7.

Schedule and manage appointments with our trusted providers.

View lab results as soon as they’re ready.

Quickly find doctors, care locations and pay bills securely.

Get treatment fast for common conditions such as cold, flu, COVID-19, urinary tract infections, pink eye and sinus infections with on-demand Virtual Urgent Care. *

With the Ballad Health app, you can also:
- Review doctor’s notes and after-visit summaries
- Message your provider with care questions
- View vaccination records
- Estimate your medical bill
- Request prescription refills
- Manage your family’s health information via proxy access**

Note: Certain features listed are only available with a Ballad Health MyChart login. Talk with a Ballad Health provider or team member to set up your account.

*For on-demand Virtual Urgent Care visits, you can pay with a credit card or a health savings account (HSA) card. You are responsible for the cost of any prescriptions, over-the-counter treatments, or follow-up visits you may need related to medications.

Non-video visits are a $40 flat fee. Video visits are a $55 flat fee, or billable to insurance. If you don't have insurance, no problem - you'll only pay the flat fee. And if your condition can't be treated online, you won't have to pay anything.

**Ask a Ballad Health team member or visit balladhealth.org to access the MyChart Proxy Request and Authorization Form.
Updated on
22 Oct 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
712 reviews
Terry Trussell
20 August 2025
I like the app. not ergonomically easy to use. seems clutzy layout sometimes. I love the connect with Samsung Health. I log weight and BP daily. ur app should allow doctors to see the daily logs in Samsung health. Have no idea if high BP meds are doing their job without daily checks. One bp check at time of doc appointment tells nothing.
Did you find this helpful?
Ballad Health
21 August 2025
Thank you for your feedback! We'll certainly share your input with our development team regarding any layout suggestions.
Dawn Fischer
22 August 2025
Each time I try to log in with a password, it fails,and I have to get a new password over and over again.
Did you find this helpful?
Ballad Health
22 August 2025
Good morning. Thank you for taking the time to share your feedback! Please feel free to reach out to us at 866.517.5873, and we'll be happy to see how we can assist you. Our team is available Monday - Friday, 8:00 a.m. - 5:00 p.m.
victor Fouch
1 August 2025
horrible at best. your robots on the phone are horrible and impossible to get a representative or if you do one you can understand. this ap is close to impossible to get into. I can't find a phone that ever works with two. step-verification. your very hard to work with
Did you find this helpful?
Ballad Health
1 August 2025
Thank you for taking the time to share your feedback! Please feel free to reach out to us at 866.517.5873, and we'll be happy to see how we can assist you. Our team is available Monday - Friday, 8:00 a.m. - 5:00 p.m.

What's new

bug fixes and app enhancements

App support

Phone number
+18665175873
About the developer
Ballad Health
balladteams@balladhealth.org
400 N State OF Franklin Rd Johnson City, TN 37604-6035 United States
+1 423-398-1807

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